Zapier vs Workato

Regardless of the size of your business, automation tools like Zapier and Workato can be incredibly handy to connect various web apps and services. With these tools, you can automate many tasks and save a lot of time for doing other more important things. Talk about being productive. So, what are the differences between Zapier vs Workato? These two tools are designed for different users, and they do come with different features and benefits. Continue reading below to see the comparisons between these two automation tools!

What is Zapier?
Zapier is an online platform which serves to connect various apps and services together in order to automate workflows, either for business or for personal productivity. Zapier moves the information between apps and services automatically so that you can focus on the more important tasks. In other words, you will be able to accomplish more with less work. Zapier’s ultimate goal is to empower businesses by allowing computers do what they do best and humans do what they do best.

The selling point of Zapier is that it does not require you to know any coding knowledge to create the automations, which Zapier calls “zaps”. In addition, Zapier has been updated so that it can connect three or more apps and services together, instead of just two. Zapier has a professional look, and is one of the most popular choices on the market.

Benefits of Zapier
When choosing between Zapier vs Workato, one big reason to lean towards Zapier is the ability to import and export through Google Sheets. This ability can be very handy if you regularly use multiple devices and you use Google Sheets as a way to link these devices. This is also great if you need to link the automations between your home and office computers.

Zapier gives you as much granularity as needed. The zaps are blueprints for tasks that you need to automate. The zaps can open apps and services automatically. You can pick what fields on the trigger service which go to the action service, and you can use static text and custom fields. Zapier also has an extensive task history where you can see all past activities of your zaps, both successful and unsuccessful zaps. There is an option to replay tasks manually or automatically depending on your preferences.

Zapier is incredibly user-friendly. It is easy to install, and it has lots of premade integrations that you can install and modify. Zapier’s dashboard is intuitive and very powerful; you can manage all zaps and integrations from here. You don’t need any knowledge in coding in order to create zaps and use integrations.

Weaknesses of Zapier
There are a few weaknesses of Zapier vs Workato. First of all, it is important to point out that the zaps do not check for triggers continuously. Zapier checks the triggers on an interval. So, it is not very good for tasks that require high precision timing.

Second, managing folders in Zapier is not the most convenient thing in the world. You can organize your zaps into folders, which is good, but you can’t drag-and-drop to move them. Instead, you have to use a drop-down menu on a zap in order to move it to a folder. This can be quite a big annoyance when you have lots of zaps to manage.

What is Workato?
Workato is a cloud-based solution for linking various apps and services and automating tasks. Workato ensures a smooth and seamless data flow across multiple apps and services by providing multi-step integrations. It has a simple, straightforward interface which can be easily understood and used by most people. And it has an open community where you can discuss and collaborate with other users; the open community has been proven to be a very useful place where you can get support and integrations. Although Workato is not as popular as Zapier, it is arguably as powerful, if not more.

Benefits of Workato
When choosing between Zapier vs Workato, there are two unique benefits of Workato that you may want to consider. First, Workato has the drag-and-drop functionality, which is very convenient for managing lots of integrations. Second, it has the “time machine” feature, which enables you to sync data across multiple apps and services from the past to deploy long-running tasks that wait for specific triggers in the future. Zapier does not have such features, so Workato can be your choice if you need them.

As mentioned above, Workato has an open community where you can collaborate with other users for integrations. Workato now has a vast recipe library with lots of integrations, and you can make new integrations with specific characteristics for your particular needs.

Finally, Workato is designed to allow different users can create their own integrations and automations that suit their skill levels, expectations, business requirements, and economics. So, it is suitable for almost all automation requirements, from the simplest to the most complicated ones. The robust conditional logic has multiple conditional branches that allow multiple steps to run across different apps. The error handling is simple yet effective, with an option to replay trigger events when syncing fails.

Weaknesses of Workato
Perhaps the biggest demerit of Workato is the pricey pricing. Although it does have a free version, the free version is very limited and only suitable for simple personal tasks. Such expensive pricing make it more suitable for at least mid-sized businesses. For a freelancer, it may be too prohibitively expensive.

The other thing to consider is the fact that Workato is less established than Zapier. This is not a big problem, unless you prefer to use a product that has the most market share.

- Relatively simpler and more user-friendly- More robust and customizable with various features
- Import and export through Google Sheets- Time machine, bi-directional and multi-step interactions
- No drag-and-drop- Has drag-and-drop
- Cheaper- More expensive

Zapier is a great choice if you need a powerful user-friendly automation tool that doesn’t cost you a fortune. It is quite capable for most business needs, and you may also consider Zapier for the ability to import and export through Google Sheets. However, Workato should be your choice if you need something that is highly customizable for specific needs and purposes. The “time machine” feature can be very useful for some people. Yet, this choice is more suitable for at least mid-sized businesses due to the pricing.

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